Frequently Asked Questions
If you don't find a solution to your issue in the following questions, feel free to give us a call.
Yes, with every purchased dryer, you receive a receipt, warranty, and all necessary documentation required for applying or submitting claims, whether you are applying through an agricultural farm, as a company, or as a self-employed individual.
Yes, of course. We finalize all necessary documentation and logistics for exporting dryers to all countries in the region.
In our dryers, you can literally dry everything from fruits, vegetables, medicinal and aromatic herbs, mushrooms, pasta, to pollen...
No, there is no need for that. Due to the excellent construction of the dryers and the uniformity of all parameters, the entire product dries completely evenly and simultaneously.
All our dryers are designed to consume on average about 50% of the total installed power, depending on working conditions, which makes them very low consumers compared to competing models of similar capacities.
Due to their construction, excellent thermal insulation, and automation that controls the drying process, our dryers, even though they use electricity for heating, are guaranteed to be more cost-effective and efficient compared to other dryers that use wood, gas, solar energy, etc.
No, all our dryers are fully automated with state-of-the-art digital electronics that automatically manage the entire drying process.
All our dryers are designed so that there's no need for any regular servicing or maintenance other than regular cleaning after use.
Yes, all dryers are made exclusively from materials permitted in the food industry and meet all safety standards.
Definitely, the product dried in electric dryers is far superior and healthier compared to products dried in wood or gas dryers. It retains all necessary nutrients, vitamins, minerals, as well as taste and aroma, as it is dried under ideal and consistent conditions at prescribed temperatures, which is not possible with other types of dryers.
Yes, all dryers are made exclusively from materials permitted in the food industry and meet all safety standards.
No, we do not engage in that. We produce and exclusively work only with new dryers, which is truly the recommendation. Buying one of our dryers that will quickly pay off, especially if you have secured the placement of your dried products and have a dryer you are not satisfied with. It's definitely a more cost-effective and better option than modifying or giving up on the business due to poorly purchased equipment.
Of course, we are available to all our customers at any time, 24/7/365, for anything they need, even after a certain period.
Yes, of course, always. All dryers that are in stock and immediately available can be viewed at any time. We highly recommend this so you can see the quality firsthand and understand what sets our dryers apart in the market in a positive sense.

